FAQs

 

Frequently Asked Questions

 

Select a product to jump to the category, or scroll down to see more questions.

ZLINE

+ WHERE ARE ZLINE PRODUCTS MADE?

+ WHERE WILL MY ZLINE PRODUCT SHIP FROM?

+ WHERE CAN I PURCHASE A ZLINE PRODUCT

+ WHERE CAN I SEE A ZLINE PRODUCT BEFORE PURCHASING?

+ WHAT IF I NEED TO RETURN MY PRODUCT(S)?

+ WHAT IF MY ZLINE PRODUCT ARRIVED DAMAGED?

+ WHAT IF I'M MISSING A PART OR A PART ARRIVED DAMAGED?

+ WHAT IS THE DIFFERENCE BETWEEN ZLINE DURASNOW® AND STAINLESS STEEL?

+ HOW DO I REGISTER THE WARRANTY ON MY ZLINE PRODUCT?

+ HOW DO I GET SERVICE ON MY ZLINE PRODUCT?

+ HOW DO I GET SERVICE IF MY WARRANTY IS EXPIRED?

+ WHAT ARE THE CURRENT PROMOTIONS AVAILABLE WITH ZLINE APPLIANCES?

+ HOW DO I MAINTAIN MY ZLINE DURASNOW® APPLIANCE?

+ WHAT IS ZLINE CROWNSOUND®?


Range Hoods

+ WHAT ELSE DO I NEED TO ORDER?

+ WHAT SIZE CHIMNEY DO I NEED?

+ WHERE IS THE CORD FOR MY REMOTE BLOWER?

+ WHY DOES THERE APPEAR TO BE WHITE PLASTIC ON MY RANGE HOOD?

+ WHY IS THERE BLUE PLASTIC ON MY RANGE HOOD BAFFLE FILTERS?

+ HOW DO I OPERATE THE BUTTON PANEL?

+ HOW DO I INSTALL MY WALL MOUNT RANGE HOOD?

+ HOW DO I INSTALL MY ISLAND MOUNT RANGE HOOD?

+ HOW DO I INSTALL MY UNDER CABINET RANGE HOOD?

+ HOW DO I INSTALL MY RANGE HOOD'S BAFFLE CHANNELS?

+ HOW DO I INSTALL MY RANGE HOOD'S BAFFLE FILTERS?

+ HOW DO I INSTALL MY RANGE HOOD'S GREASE CUP?

+ HOW DO I INSTALL MY CHARCOAL FILTERS?

+ HOW OFTEN SHOULD I REPLACE MY CHARCOAL FILTERS?

+ HOW DO I INSTALL A WALL MOUNTED CROWN MOLDING?

+ HOW DO I INSTALL AN ISLAND MOUNTED CROWN MOLDING?

+ HOW DO I INSTALL A CROWNSOUND® BLUETOOTH CROWN MOLDING?

+ WHAT IF I NEED TO REPLACE A PART ON MY RANGE HOOD?

+ MY RANGE HOOD'S LIGHTS AREN'T WORKING. WHAT DO I DO?

+ HOW DO I REPLACE THE LIGHTS ON MY ZLINE RANGE HOOD?

+ HOW DO I REPLACE MY BUTTON PANEL?

+ HOW DO I REPLACE MY CIRCUIT BOARD?

+ IS DUCTING INCLUDED WITH ZLINE RANGE HOODS?

+ CAN I REPLACE THE INCLUDED DUCTING WITH RIDGED METAL DUCTING?

+ CAN I VENT MY WALL MOUNTED RANGE HOOD RIGHT OUT OF THE WALL?

+ HOW DO I CONVERT MY ZLINE RANGE HOOD TO DUCTLESS?

+ HOW DO I INSTALL MY ZLINE RANGE HOOD ON MY SLOPED OR SLANTED CEILING?


Ranges, Cooktops & Ovens

+ HOW DO I SET UP THE BURNERS ON MY RANGE OR COOKTOP?

+ HOW DO I CONVERT FROM NATURAL GAS TO PROPANE?

+ HOW DO I ADJUST THE FLAME HEIGHT ON MY RANGE?

+ HOW DO I INSTALL MY COLOR RANGE DOOR PANEL?

+ WHAT IF I NEED SERVICE ON MY RANGE?

+ WHO WOULD SERVICE MY ZLINE RANGE IN MY AREA?

+ HOW DO ZLINE INDUCTION COOKTOPS WORK?

+ CAN I LOWER THE BACK BAR OF MY ZLINE RANGE TOP OR RANGE?


Dishwashers

+ HOW DO I INSTALL MY DISHWASHER PANEL?

+ HOW DO I TROUBLESHOOT AN ERROR CODE ON MY ZLINE DISHWASHER?

+ WHAT DO I USE TO CLEAN THE EXTERIOR AND INTERIOR OF MY ZLINE DISHWASHER?

+ WHAT DOES THE ENERGY STAR RATING ON ZLINE DISHWASHERS MEAN?

+ HOW DO I ADD A DISH TO MY DISHWASHER AFTER THE CYCLE HAS STARTED?


Microwaves

+ WHICH ZLINE MICROWAVES HAVE A CONVECTION FEATURE?

+ WHAT IS SENSOR COOKING WITH ZLINE MICROWAVES?

+ WHAT IS TWO OR MULTI-STAGE COOKING WITH ZLINE MICROWAVES?

+ DO ZLINE MICROWAVES HAVE A CHILD LOCK FEATURE?


Sinks

+ HOW DO I REMOVE A SCRATCH ON MY ZLINE FIRECLAY SINK?

+ ARE ZLINE SINKS COMPATIBLE WITH GARBAGE DISPOSALS?

+ WHAT IS THE DIFFERENCE BETWEEN A DURASNOW® SINK AND STAINLESS STEEL SINK?

+ WHAT DO I USE TO CLEAN MY ZLINE SINK?

+ HOW DO I INSTALL MY ZLINE DURASNOW® OR STAINLESS SINK?

+ HOW DO I INSTALL MY ZLINE FIRECLAY SINK?


Kitchen Faucets

+ HOW DO I INSTALL MY ZLINE KITCHEN FAUCET?

+ HOW DO I TROUBLESHOOT A LEAK COMING FROM MY ZLINE FAUCET?

+ HOW DO I MAINTAIN THE SHINE OF MY ZLINE FAUCET?


Bath Faucets

+ HOW DO I INSTALL MY ZLINE BATH FAUCET?

+ HOW DO I TROUBLESHOOT A LEAK COMING FROM MY ZLINE BATH FAUCET?


Shower Systems

+ WHAT ARE ALL OF THE COMPONENTS THAT COME WITH A ZLINE BLISS SHOWER SYSTEM?

+ HOW DO I INSTALL MY ZLINE BLISS SHOWER SYSTEM?

+ HOW DO I INSTALL MY ZLINE EL DORADO SHOWER SYSTEM?

+ HOW DO I TROUBLESHOOT A LEAK COMING FROM MY SHOWER SYSTEM SPRAY HEAD OR HANDLE?